|At Compass Business Solutions, we
offer results. We are a valuable resource for those companies determined
to improve the performance and effectiveness of their business software
and practices dramatically.
Our business consultants have in-depth
experience with the QAD MFG/PRO software and real world industry
experience. They understand the challenges facing management because they
have faced similar challenges throughout their careers in manufacturing
and distribution environments.
Each consultant has a reputable history
of implementing and upgrading QAD MFG/PRO software while assessing and
defining improved business process flows. We employ the use of a proven
implementation methodology that can be tailored to meet the individual
needs of each customer.
In addition, we provide general
consulting services not related to MFG/PRO for most business process flows
from the conception of a project idea through delivery.
Of most importance, our business
consultants are coaches. Our goal is to provide coaching and development
of the implementation team and critical mass. This enables them to help
attain the specific objectives of the project at hand and gives them the
knowledge they need to face future challenges. Through this comprehensive
hands-on technical and business support, we achieve the maximum results
and leave our customers self-sufficient.
We work with you to
identify the right application software to meet your business goals. We
prepare a comprehensive requirements definition from critical
interviews and analysis of your business needs. This definition is used to
identify alternative software solutions. We can provide expertise and
guidance during the software demonstrations, Request for Proposal and
Vendor Evaluation processes.
We work with you to
prepare a detailed project plan and timeline that incorporates our proven
methodologies with your unique needs. Our consultants provide guidance,
coaching and support throughout the Implementation project. Our industry
experience and software know-how help to accelerate the decision making
process during the setup phase. Our assistance will allow you to achieve
maximum results as quickly as possible.
Our consultants can
provide project management leadership or assist your internal project
manager. We can maintain project management timelines, status reports,
Issue tracking, follow up and resolution and help manage project
Data Conversion Mapping and Acceptance Testing
How much history should be
entered into the new system? What data should be converted manually versus
programmatically? These are difficult questions to answer. We can
help you decide what to transfer and by what means. Our consultants are
experienced in providing detailed data mapping specifications to translate
the information from your old system to your new system. This can be
provided to a programmer to migrate the data or a user for manual entry
depending on record volume. If the conversion is done via programming, our
consultants can test the accuracy of the conversion program and data
integrity prior to live conversion.
During the analysis and
design phase of a project, our consultants can provide formal Process
Mapping services. This can include AS-IS Mapping, detailed TO-BE Mapping
and a GAP Evaluation with Issues and Resolutions. This is very valuable to
ensure there are no hidden processes uncovered and unaccounted for when
you Go Live.
Conference Room Pilot
A conference room pilot is
scheduled after training, analysis and design are completed. The key is
Preparation. So often, conference room pilots do not uncover processing
issues. To get the most out of the pilot, we work with you to develop real
business scenarios for your organization and document a test script for
each. The pilot is used to walk through each test script. Depending on
what is uncovered, a second pilot may be planned.
During the analysis and
design phase, decisions are made. During the conference room pilot, these
decisions are proven. After this, decisions needed to be translated into
easy to follow process flow charts and procedures. Our consultants can
perform this service or provide documentation templates and guidance to
Custom Requirements Documentation and Acceptance
A GAP analysis is
performed during any project. This analysis identifies where the business
process needs can not be met with the vanilla software solution and
reports. This information is used to evaluate the need for any custom
reports, inquiries, triggers or maintenance functions. Our consultants
will work with you to avoid any custom programming but when necessary we
can provide a detailed requirements definition that can be used for
programming. Our detailed document will include an acceptance test plan to
ensure the custom program operates as planned and expected.
Whether you are
implementing new business software or upgrading to the latest version, our
consultants can provide critical testing support.
If you do not have the
manpower or time, our consultants can design and prepare your General
Ledger Reports utilizing GL Report Writer. For non-GL data, reports and
queries can be created using Progress Results.
You can take advantage of
added functionality when you upgrade. We can help you understand the new
functionality and its benefits to you. We can provide project planning,
training, testing and consulting services to assist you in your upgrade.
We can also help you identify and implement complementary products.
Post Implementation Assessment
Are you getting the most
out of your software? Before you go shopping for a new system or solution,
find out if the software you have can do what you need. Let us provide you
with a Post Implementation Audit. Our software certified consultants will
evaluate your business processes and software related procedures and
reports. We will advise where utilization of the software or changes in
business processes can provide immediate benefits.
Process Improvements – General Consulting
Is there a specific
process flow or department in your organization that is adversely impacting
your competitive advantage? Are all your processes customer-driven? Have
you eliminated non-value-added activities from all your processes?
Depending on the process we have the right consultant for you. Our
consultants have over 15 years of industry experience and are either APICS
or CPA certified.